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The Holiday Lodge Policies

Holiday Lodge in Grass Valley, California Cancellation policy

Cancellation Policy

We have a 48 ­hour cancellation policy. You must cancel your reservation no later than 3:00 pm two days prior to your arrival to avoid any cancellation fees. Cancellations made after that are subject to a $25 fee; No Shows are subject to the full cost of the first night. For group reservations with 5 rooms or more, we have a 2 week cancellation policy. If you made your reservation online through a third party website, you must cancel through that website.

Holiday Lodge in Grass Valley, California after hours policy

After Hours Policy

Please note that our front office closes at 9pm; we cannot accept new arrivals after closing. However, if you have a reservation, we can arrange an After Hours Check-in for you. If you will be arriving later than 9pm, please give us a call prior to your arrival to make this arrangement. Please be aware that it will not be possible to check in later than 9pm without prior arrangement and advance payment.

checkin

Security Deposit Policy

A $100 refundable security deposit may be required upon arrival in case of incidentals or damages.  Deposits may be taken in either cash or authorized card form. Please note: when using a credit or debit card, it may take a few business days before the hold on the funds is released by the issuing bank. Cash deposits are returned upon check out.

The Holiday Lodge in Grass Valley, California pets policy

Pet Policy

Pets are allowed in designated rooms only, so please declare pets! We charge a $25 pet fee per stay; this covers up to 2 pets. Maximum of 2 pets allowed in the room. Owner must be able to control barking; all pets must be housebroken. Service animals that fall under the ADA are not subject to the pet free. Please note that Emotional Support or Therapy animals are not considered service animals under ADA and are therefore subject to our pet fee. Undeclared pets may result in a higher fee.